Alerts

What Are Alerts?

Alerts are rule-based notifications triggered when a monitored website or service meets specific conditions, such as becoming unavailable or exceeding a latency threshold.

They can be delivered through multiple notification channels, allowing your team to stay informed in real time.

Before You Create an Alert

To create an alert, you must first configure at least one notification channel.

Please visit the Notification Channels page to add Email, Slack, Discord, Teams or Webhook integrations before proceeding.

How to Set Up Alerts

1. From the left sidebar, go to Alerts.
2. In the Alert Rules tab, click + Create Alert Rule.
3. Select the website for which you want to create the alert.
4. Choose the monitor you want to track:
   • Select Main Website to monitor uptime or Core Web Vitals.
   • Select a Smart Pull monitor to monitor internal services. You may optionally choose specific services within the Smart Pull payload.
5. Click Next.

Alert Rule Types

You can create two types of alert rules:

• Downtime Alerts

  Triggered when the selected website or service fails to respond or reports a down status.

• Latency Alerts

  Triggered when the response time of the selected service exceeds the latency threshold you define.

Select the desired alert type and click Next.

Notification Channels

Choose where you want to receive alerts.

• Email
• Slack
• Discord
• Teams
• Webhook

Note: Email notifications are only available for Downtime alerts.

Finalizing the Alert Rule

1. Provide a clear name for the alert rule.
2. Optionally add a description to help identify the alert’s purpose.
3. Click Create Rule.

The alert rule is now active and will begin evaluating conditions immediately.

Managing Alerts

After creation, you can manage alert rules from the Alerts page.

• Edit alert configuration
• Enable or disable alerts
• Delete alert rules

You can also view triggered alerts and historical events in the Alert History tab.